Using the built-in keyboard, press Shift-Control-Option on the left side of the keyboard, then press the power button at the same time. Unplug the MagSafe or USB-C power adapter from your computer. Mac notebook computers that have a nonremovable battery include MacBook Pro (Early 2009) and later, all models of MacBook Air, MacBook (Late 2009), and MacBook (Retina, 12-inch, Early 2015) and later. See the indicators and steps below.įirst, determine whether the battery is removable. If the issue still isn't resolved, you might need to reset the SMC. Remove and re-insert the battery, if it's removable. Unplug the power adapter from your Mac and the electrical outlet for several seconds, then plug it back in. If you're using a Mac notebook computer that's having issues related to power or the battery: You'll lose any unsaved work in any open applications. If your Mac isn't responding, force the Mac to shut down by pressing and holding the power button for 10 seconds. Shut down your Mac by choosing Shut Down from the Apple menu. Restart your Mac by choosing Restart from the Apple menu. Wake the computer after it's gone to sleep. Put your Mac to sleep by choosing Sleep from the Apple menu. Press Command-Option-Escape to force quit any application that's not responding. Test the issue after completing each troubleshooting step to see if the issue still occurs. Try each of the following steps in this order before you reset the SMC. Reset the SMC only after you've tried all other standard troubleshooting.
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